Shipping Policy

At Poppy of Palestine, we aim to provide you with the best shipping experience possible. Please review our shipping policies below.

• Shipping times and rates may vary depending on your location and the selected shipping method.
• Orders are processed within 1-3 business days. Delivery times typically range from 5-7 business days for standard shipping.
• Free standard shipping is available on orders over $100 within the United States.
• International shipping may be subject to additional customs fees, taxes, or import duties. These charges are the responsibility of the recipient.

Return Policy

Your satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return policy below.

• Returns must be initiated within 30 days of receiving your order. Items must be unused, in their original condition, and include all original packaging.
• Sale items and personalized products are non-refundable.
• To initiate a return, please contact us at poppyofpalestine@gmail.com with your order number and a brief explanation of your return request.
• Refunds will be processed within 7-10 business days of receiving the returned item. Original shipping fees are non-refundable.
• Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at poppyofpalestine@gmail.com. We will work with you to resolve the issue promptly.

Contact Us

For any questions regarding our shipping and returns policy, please contact us at poppyofpalestine@gmail.com.